Problem with run in KM in custom plan

2013-10-27 2:28 PM

Master

4452

Subject: Problem with run in KM in custom plan

Hi,

Trying to create a custom 10 week maintenance plan for an IM distance. When I change the run distance to km and set it to 42.2, it keeps telling me to set the run distance between 15 and 30 miles? I can't put anything higher than 30km. Bike seems fine set at 180km. What am I doing wrong?

Firefox.

Start Nov 3, run for 10 weeks

Maintenance

2/1 recovery

run pace of 7:30/km

beg

S/B/R 3/5/5 difficulty

Thanks,

Kirsten

2013-10-28 8:24 AM

in reply to: bcraht

Champion

13323

Subject: RE: Problem with run in KM in custom plan

You're doing nothing wrong, to ensure you get the right workouts for a 'marathon', we have checks...those checks seem to NOT be converting to metric, we will fix it.

2013-10-28 8:39 PM

in reply to: Ron

Master

4452

Subject: RE: Problem with run in KM in custom plan

Great, thanks!

2013-11-05 10:10 AM

in reply to: bcraht

Champion

13323

Subject: RE: Problem with run in KM in custom plan

Just keeping you posted, this is being worked on now.

2013-11-05 2:06 PM

in reply to: Ron

Master

4452

Subject: RE: Problem with run in KM in custom plan

Thanks for the update!

2013-11-21 3:21 PM

in reply to: 0

Champion

13323

Subject: RE: Problem with run in KM in custom plan

We have it working in IE, Safari and Chrome. You may have to clear your browsers cache and temporary internet files to get the fix.

Let me know if it works. A fix for Firefox shall be forthcoming.

*I also added and extra month to your membership since it took that long for the fix.

2013-11-22 1:23 AM

in reply to: 0

Master

4452

Subject: RE: Problem with run in KM in custom plan

Hi Ron,

Thanks for the info and the Membership extension, that is much appreciated. Looks like it is good in IE for the Full Iron plan. I thought you would want to know, though... I was messing around with plans and tried to input a maintenance plan for a Half Iron distance and I got a message to "enter a swim distance between 1646 and 3658 metres"... This was in IE as well. Run and Bike look fine. Sorry for finding another problem!

ETA: Firefox seems to be the same; Iron distance fine, Half I get the "enter a swim distance between 1646 and 3658 metres" message.

Edited by bcraht 2013-11-22 1:28 AM

2013-11-24 1:09 AM

in reply to: bcraht

Master

4452

Subject: RE: Problem with run in KM in custom plan

Hi again,

So I sent the plan to my blog, and there is another issue.

In the planned time and distance 'listing', it shows the time and distance. However, it shows the distance in miles, despite the fact it says km.

i.e. Bike below shows 14km, but then in the explanation underneath, it shows 22.53km, which is 14miles. Same with the run; 6.5 'km' in the listing, but the explanation, 10.46km.

Bike

34m
14.00 kms
-----

Easy spin on a flat course or trainer.
Main Set:34m /22.53 kms

Set #1 34m / 22.55 kms
Active Recovery
Easy spin on a flat course or trainer.

Run

45m
6.50 kms
-----

Warmup: 10 minutes /2.25 kms

HR Zone: 1RPE: 3-4
Warmup at a slow and easy pace.

Main Set:35m /8.21 kms

Set #1 35m Endurance
HR Zone: 1-2 RPE: 5-6
This is an endurance run on a course that is flat or with gentle rolling hills.

2013-11-26 9:21 PM

in reply to: bcraht

Champion

13323

Subject: RE: Problem with run in KM in custom plan

Kirsten,

If you can delete your temp internet files and cache of your browser and try again. We spent all day going through this and fixing. It was actually some simple fixes once we got into it. I really hope we got everything.

2013-11-28 3:27 PM

in reply to: Ron

Master

4452

Subject: RE: Problem with run in KM in custom plan

Hi Ron,

I cleared my cache etc, and reloaded the plan into my training log. I didn't look through the entire thing, but the kilometers seem to be matching up just fine now. Thanks so much. Happy Thanksgiving!

Kirsten