Ghoulies Springing into action (Page 6)

kns57 - 2013-03-07 11:15 AM Ha, that is where all your money went the other morning when you could not find any balances in your bank accounts. 

ironannekidd - 2013-03-07 11:27 AM

Just another example of how the people making the decisions have absolutely no idea what they're talking about.

ceilidh - 2013-03-07 10:33 AM

Vote for me and I'll fix it!

kns57 - 2013-03-07 3:09 PM

NOT a good day at the library.  I had to ask a grown up customer to leave today.  They called one of my staff "Skanky" more than once, took my staff name and said "Name, as in miserable".  When my staff person told them that they did not have to take abuse the customer said "Yes, you do."  They made my staff cry.  And this is someone who has a pretty tough shell.

Anyway, I went out to talk to the customer and they continued to be rude and disrespectful so I asked them to leave.  They went up to talk to another customer, tried to get his name so that they could use him as a witness.  He did not want to give her his information.  I went back up to her with the Code of Conduct and told her that I had asked her to leave and that if she did not I would be calling the police.  They finally left.

Then the other customer came up to let me know that my staff had been professional.  He had witnessed the whole transaction and that the customer had been the rude and offensive one.

 

I'm having a staff meeting on Tuesday.  Guess what is on the agenda!

givemashot - 2013-03-07 3:02 PM I want to whine. But I won't. Let's just say we have gone from having 2 building lots under contract to probably no building lots under contract in a matter of hours. And possibly a large hole in our pockets. The dust will settle and we will hopefully know soon. Okay, maybe I had to whine a little. But I did get a nice 4 mile run in this afternoon! That counts for something, right?

kns57 - 2013-03-07 12:09 PM

NOT a good day at the library.  I had to ask a grown up customer to leave today.  They called one of my staff "Skanky" more than once, took my staff name and said "Name, as in miserable".  When my staff person told them that they did not have to take abuse the customer said "Yes, you do."  They made my staff cry.  And this is someone who has a pretty tough shell.

Anyway, I went out to talk to the customer and they continued to be rude and disrespectful so I asked them to leave.  They went up to talk to another customer, tried to get his name so that they could use him as a witness.  He did not want to give her his information.  I went back up to her with the Code of Conduct and told her that I had asked her to leave and that if she did not I would be calling the police.  They finally left.

Then the other customer came up to let me know that my staff had been professional.  He had witnessed the whole transaction and that the customer had been the rude and offensive one.

 

I'm having a staff meeting on Tuesday.  Guess what is on the agenda!

ceilidh - 2013-03-07 3:23 PM

Vote for me and I'll have the customer killed forthwith!

Really, I am so sorry you, and your staff had to deal with that. Some people are shytes!

givemashot - 2013-03-07 6:02 PM I want to whine. But I won't. Let's just say we have gone from having 2 building lots under contract to probably no building lots under contract in a matter of hours. And possibly a large hole in our pockets. The dust will settle and we will hopefully know soon. Okay, maybe I had to whine a little. But I did get a nice 4 mile run in this afternoon! That counts for something, right?

ironannekidd - 2013-03-08 6:19 AM

ROBIN!

I don't think we're going to make it down for the Lake Lure triathlon.

School starts for the kiddos Aug, 20. It's NEVER started that early. I may take the kids out on Friday though, I haven't decided yet. I'll have to let you know.

mndymond - 2013-03-07 10:28 PM

Coolest.race.ever. In Prince George...NBD

www.pgiceman.ca

Ski-run-skate-run-swim!!

ironannekidd - 2013-03-08 4:29 AM

Um... what happened?

ceilidh - 2013-03-08 6:13 AM

Morning Ghoulies

Happy FFFFriday

I am off to the Allergist. Let's figure this mess out.

Then (knock on wood) I am going for a swim!

Have great Ghoulie days all.

kns57 - 2013-03-08 9:29 AM

I have left several voice mails for my boss.  No response in two days.  WTF!

kns57 - 2013-03-08 6:28 AM

May the allergist figure out what is going on and get you healthy  ju ju being sent your way.

deehtz - 2013-03-08 9:40 AM

Good Morning Ghoulies!  Happy Friday!

It is a long day for me. And I am a little short on sleep.  I might be able to squeeze in a nap ... maybe.

ironannekidd - 2013-03-08 6:43 AM

If you massage your clients to sleep then you can take a nap, too.