Training log graphs

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2006-04-28 6:12 AM

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Expert
647
50010025
Sarnia, Ontario
Subject: Training log graphs
The new graphs in the training log showing weekly volume don't work for me very often.
I seem to get a red X more than the actual graph.

Is this happening to everyone or do I have a computer problem?

2006-04-28 7:11 AM
in reply to: #408837

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Training log graphs
This is usually indicative of a problem with Java on your computer. Do you get the red x's on the same computer using the same browser?
2006-04-28 10:23 AM
in reply to: #408837

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Expert
647
50010025
Sarnia, Ontario
Subject: RE: Training log graphs
I really don't know for sure.

I access BT from home and work.

Work has been red X's for at least 2 days, but the graphs did work here originally.

Home I haven't used in a while. Dialup vs high speed at work.

Ideas for a fix?
2006-04-28 11:46 AM
in reply to: #409119

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Training log graphs
2006-05-01 3:01 PM
in reply to: #408837

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Extreme Veteran
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10010010025
Allen
Subject: RE: Training log graphs

I've enabled Java, still just the red X.  I can't find the "Microsoft vm" setting (XP Pro, IE 6.0) to change it.  I've also tried downloading the latest Java, but their web "configurer" says I have the latests version.   

What's next???

2006-05-02 10:12 AM
in reply to: #411430

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Training log graphs

If the Microsoft vm setting isn't there, it's possible that your company IT dept. has instituted computer security policies that prevent java applets from running.

Here's a test to see if Java is enabled on your machine. Try that and report the results here.

 

2006-05-02 10:36 AM
in reply to: #408837

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Extreme Veteran
349
10010010025
Allen
Subject: RE: Training log graphs

When all solutions didn't work, I uninstalled Java from my computer, then reinstalled it from the Java website.  Bingo!

 Thanks!

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