Site Issues Training Log & Site Support » Unable to save training log preferences Rss Feed  
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2013-08-28 10:06 AM

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Subject: Unable to save training log preferences
Hello, I am a new user and am having a bit of difficulty with setting up my preferences in the training log.

Basically, clicking the "save" button is not saving my settings on any of the training log setting pages. I am using Mozilla Firefox v 23.0.1.

Please let me know if there is something I am missing, or if perhaps this is a known issue with Firefox. I did search the forums for posts regarding this issue and was unable to find any information.

Thank you.


2013-08-28 10:09 AM
in reply to: BrutalSquirrel

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Subject: RE: Unable to save training log preferences

What specific parts are you trying to edit/save?  I want to try to reproduce what your experiencing using your account.

Thanks!

2013-08-28 1:02 PM
in reply to: Ron

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Subject: RE: Unable to save training log preferences
1) Hover over "Hello, BrutalSquirrel (down arrow)" at upper right of page

2) In dropdown menu click on settings

3) On settings page, click on "training log settings" to expand that menu

4) Click on "privacy" in the training log settings submenu

5) On that page under "training log privacy", select "only friends can view your training log" from the dropdown list

6) click "save" button near middle of page - when mouse hand is over "save" button, it changes to a lighter blue color, but clicking the button doesn't do anything and changes nothing on the page that I can see

7) go to another training log settings page via the submenu at the left, say "general log settings"

8) as above, change "measurements" from inches to centimeters in the dropdown list, then click save at bottom of page, get light blue color change with mouse hover over "save" button, but nothing happens/changes when save button is clicked

9) navigate back to "privacy" page in training log settings, nothing has changed, it is still on "your training log is completely private" under training log privacy

10) navigate to "general log settings" page in training log settings, again all is the same, it is still on "inches" instead of centimeters

That is basically the same for all pages. I can select options from the dropdown lists for the various settings, but the "save" button does not save them. If I leave the page and come back to it, all the settings are back to default.

I hope this helps. Let me know if you would like more information.
2013-08-29 9:51 AM
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Subject: RE: Unable to save training log preferences
Hi Ron,

I am experiencing a similar issue with my training log settings.

In the General Logging Settings, I am trying to change the activity level from 5 - Modearte to 4 - Seated Work in the Calorie Expenditure section. I then click on save and see the red SAVED message when done but when I go back to check a couple of minutes later, it is still at 5.

I use Internet Explorer 10.

Thanks!

Edited by NatBosse 2013-08-29 9:52 AM
2013-08-29 10:04 AM
in reply to: NatBosse

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Subject: RE: Unable to save training log preferences
I have confirmed both of these issues for IE and Firefox, Chrome and Safari appear to be working.  I will forward this to the programmers now.
2013-08-29 10:23 AM
in reply to: Ron

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Subject: RE: Unable to save training log preferences
Thanks Ron!


2013-08-29 11:02 AM
in reply to: Ron

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Subject: RE: Unable to save training log preferences
Originally posted by Ron

I have confirmed both of these issues for IE and Firefox, Chrome and Safari appear to be working.  I will forward this to the programmers now.


Thank you very much for the help. I'll track down Chrome and get my settings adjusted for now and then test things out in a couple of weeks or so with Firefox. Thanks again.
2013-08-29 8:46 PM
in reply to: BrutalSquirrel

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Extreme Veteran
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Richmond Hill, Ontario
Subject: RE: Unable to save training log preferences
Hi Ron,

The issue is resolved with my log.

Thanks again!
2013-09-08 10:35 PM
in reply to: Ron

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Subject: RE: Unable to save training log preferences
All the functions seem to be working just fine now with Firefox.  Thank you so much for your help with this.
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