Subject: RE: Trainer Road Question/Issue Hey Sinnerman,
Nate from TrainerRoad here. Couple things to try.
1 ) Can you pair that HR monitor with something else, like a garmin watch?
2 ) Make sure the contact points are nice and wet when you put it on.
3 ) Make sure there aren't any obstructions, try pairing with your shirt off first.
4 ) If your TR app is already searching for the HR monitor try canceling the search and trying it again.
If all of that fails please e-mail us at [email protected] and we'll dive in deeper. |