Site Issues Training Log & Site Support » Fitness Syncer now active for BT users! Rss Feed  
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2020-01-24 8:29 AM
in reply to: jmkizer

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Master
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Englewood, Florida
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by jmkizer

Originally posted by cdban66

Today's wonky Fitness Syncer story of the day - I walked yesterday at 6:56 PM, tracking that with the Strava phone app. It arrived in BT this morning as being done this morning. Fitness Syncer shows that the activity synced this morning at 6:21 AM, so it appears that the "Walking" activity type imports with the import date/time, not the activity date/time.

That's really odd! Both my Zwift rides (recorded by Zwift) and my runs (recorded by Garmin) are listing the correct start times. 

I really couldn't say about the times of my yoga and strength workouts since the Sport activity type does not seem to support /display the activity start time.

Did your walk import the elapsed time or the moving time (or was this a signal light free walk where they were the same)?

This was a non-stop walk, so no difference in moving vs elapsed times. I think my issue is on the Fitness Syncer side. It really just seems to synchronize once a day in the morning. Hopefully I get a ride in tonight, so we'll see.



2020-01-24 10:18 AM
in reply to: cdban66

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by cdban66

Originally posted by jmkizer

Originally posted by cdban66

Today's wonky Fitness Syncer story of the day - I walked yesterday at 6:56 PM, tracking that with the Strava phone app. It arrived in BT this morning as being done this morning. Fitness Syncer shows that the activity synced this morning at 6:21 AM, so it appears that the "Walking" activity type imports with the import date/time, not the activity date/time.

That's really odd! Both my Zwift rides (recorded by Zwift) and my runs (recorded by Garmin) are listing the correct start times. 

I really couldn't say about the times of my yoga and strength workouts since the Sport activity type does not seem to support /display the activity start time.

Did your walk import the elapsed time or the moving time (or was this a signal light free walk where they were the same)?

This was a non-stop walk, so no difference in moving vs elapsed times. I think my issue is on the Fitness Syncer side. It really just seems to synchronize once a day in the morning. Hopefully I get a ride in tonight, so we'll see.

Have you been in touch with Eric about this?

2020-01-24 12:33 PM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

I've been having an issue where runs show up in FitnessSyncer immediately, FitnessSyncer shows that it has synced with BT but the runs do not show up in BT.

 





(Fitnessysncer-Fri-pm.png)



(BT Friday PM.png)



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BT Friday PM.png (27KB - 2 downloads)
2020-01-24 12:52 PM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

And now, it shows up not once but three times

 





(Screen Shot 2020-01-24 at 1.50.00 PM.png)



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Screen Shot 2020-01-24 at 1.50.00 PM.png (39KB - 4 downloads)
2020-01-29 5:23 AM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by jmkizer

And now, it shows up not once but three times

 

I'm continuing to see a problem with duplicate runs being posted.

2020-01-29 9:33 AM
in reply to: jmkizer

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Master
6818
50001000500100100100
Englewood, Florida
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by jmkizer

Originally posted by jmkizer

And now, it shows up not once but three times

 

I'm continuing to see a problem with duplicate runs being posted.

I can't get activities to auto upload with any consistency at all. It shows that it synced from Strava to FS, but it hasn't synced to BT. Or a different one showed that both syncs happened and nothing shows on BT. And we do have the syncing to the wrong day thing. I can't get any consistency out of FS at all. Also, tech support hasn't gotten back in touch with me from them. I think my next few activities will be untouched by me in any way, just to test the timing of it all.

My early analysis would be that we are not yet ready for Prime Time.



2020-02-03 7:45 AM
in reply to: cdban66

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

This morning, I completed my first swim workout in a while.  Unfortunately, it was imported as Sport and not as Swim.

2020-02-03 9:15 AM
in reply to: jmkizer

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Master
2104
2000100
Columbus, Ohio
Coaching member
Subject: RE: Fitness Syncer now active for BT users!
Thanks - We'll get to the bottom of this.

Just a reminder - if you have duplicates or wrong categorization, please LEAVE THEM MESSED UP because when our programmer and the Fitness Syncer people go to figure out what is wrong, they can't find out which workout is messed up if you've already fixed it.
2020-02-03 9:18 AM
in reply to: alicefoeller

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by alicefoeller Thanks - We'll get to the bottom of this. Just a reminder - if you have duplicates or wrong categorization, please LEAVE THEM MESSED UP because when our programmer and the Fitness Syncer people go to figure out what is wrong, they can't find out which workout is messed up if you've already fixed it.

I will leave them messed up until I hear from you.  Please remember that this is my training log, not some test log.  Accuracy does matter to me.

I am waiting to hear back about my January 29th duplicate as well as this February 3rd swim.

2020-02-04 7:56 AM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by jmkizer

Originally posted by alicefoeller Thanks - We'll get to the bottom of this. Just a reminder - if you have duplicates or wrong categorization, please LEAVE THEM MESSED UP because when our programmer and the Fitness Syncer people go to figure out what is wrong, they can't find out which workout is messed up if you've already fixed it.

I will leave them messed up until I hear from you.  Please remember that this is my training log, not some test log.  Accuracy does matter to me.

I am waiting to hear back about my January 29th duplicate as well as this February 3rd swim.

If you are done with this activity, I'd like to go ahead and correct it.  I swim again tomorrow (Feb 5) and we can give the swim import another try then. 

2020-02-04 3:08 PM
in reply to: jmkizer

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Master
2104
2000100
Columbus, Ohio
Coaching member
Subject: RE: Fitness Syncer now active for BT users!
Here's what I have from their support:

Hi--

Thank you for contacting us.

On Feb 2, she does not have a swim in our system; I only see one on Feb 3rd which is in your system # 1617613. I do not see an duplicates coming in from your end in our Stream on this day; do you have the id?

For the 29th, I do not see a record, but I do see the duplicate on your end. I think this may have been right around when I last did a change for adjusting duplicates, so that was likely before that change went through.


2020-02-04 7:27 PM
in reply to: alicefoeller

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by alicefoeller Here's what I have from their support: Hi-- Thank you for contacting us. On Feb 2, she does not have a swim in our system; I only see one on Feb 3rd which is in your system # 1617613. I do not see an duplicates coming in from your end in our Stream on this day; do you have the id? For the 29th, I do not see a record, but I do see the duplicate on your end. I think this may have been right around when I last did a change for adjusting duplicates, so that was likely before that change went through.

I did not swim on Feb 2nd. I did that on Feb 3rd. That part is correct.  The problem is that the swim did not come into BT as a SWIM, it came in under SPORT and also it brought in elapsed time whereas if I imported it with Garmin or by manually uploading the FIT file, it would have used moving time.





(Screen Shot 2020-02-04 at 8.27.10 PM.png)



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Screen Shot 2020-02-04 at 8.27.10 PM.png (36KB - 2 downloads)
2020-02-05 6:33 AM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by jmkizer

Originally posted by alicefoeller Here's what I have from their support: Hi-- Thank you for contacting us. On Feb 2, she does not have a swim in our system; I only see one on Feb 3rd which is in your system # 1617613. I do not see an duplicates coming in from your end in our Stream on this day; do you have the id? For the 29th, I do not see a record, but I do see the duplicate on your end. I think this may have been right around when I last did a change for adjusting duplicates, so that was likely before that change went through.

I did not swim on Feb 2nd. I did that on Feb 3rd. That part is correct.  The problem is that the swim did not come into BT as a SWIM, it came in under SPORT and also it brought in elapsed time whereas if I imported it with Garmin or by manually uploading the FIT file, it would have used moving time.

My Feb 5 swim came in as sport again. It's not clear to me if any changes were made to either BT or FitnessSyncer since Monday. 

Please let me know when it's OK to remove these erroneous entries from BT so that I can manually import the FIT files to the correct activity type.  Thank you,

2020-02-05 12:48 PM
in reply to: jmkizer

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Master
2104
2000100
Columbus, Ohio
Coaching member
Subject: RE: Fitness Syncer now active for BT users!
OK, you can go ahead and correct them if there's no disagreement about duplicates.

The swim being miscategorized is something all of the developers can understand without going in and verifying it. Anyone could do a sample swim and upload the file to get the same result to test it, so we don't need you to leave it like that. Thanks.
2020-02-05 1:15 PM
in reply to: alicefoeller

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by alicefoeller OK, you can go ahead and correct them if there's no disagreement about duplicates. The swim being miscategorized is something all of the developers can understand without going in and verifying it. Anyone could do a sample swim and upload the file to get the same result to test it, so we don't need you to leave it like that. Thanks.

Thanks!

2020-02-06 10:30 AM
in reply to: cdban66

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Master
6818
50001000500100100100
Englewood, Florida
Subject: RE: Fitness Syncer now active for BT users!

I noticed that the incoming activities no longer affect calorie count, as opposed to how it worked last week. Just an observation.



2020-02-09 5:58 PM
in reply to: cdban66

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!
A duplicate run was imported into BT on Sunday the 9th. Please let me know when it's OK to remove this duplicate.
 
I'll have a swim test for you tomorrow.
 
 
2020-02-10 7:11 AM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by jmkizer

A duplicate run was imported into BT on Sunday the 9th. Please let me know when it's OK to remove this duplicate.
 
I'll have a swim test for you tomorrow.

I heard back from FitnessSyncer and Eric said that he does not need for me to keep the duplicate so I'm going to go ahead and remove the duplicate run.

My swim this morning still came into BT as "sport" rather than swim. Do you need for me to keep it that way or can I change I manually import the FIT file?

2020-02-10 7:39 AM
in reply to: jmkizer

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Master
2104
2000100
Columbus, Ohio
Coaching member
Subject: RE: Fitness Syncer now active for BT users!
You can go ahead and change it to a swim because that's not a mystery error we need to track down.
It's just not mapping to the correct endpoint at BT. Our programmer and theirs know how it's supposed to work. They just have to map the data to right column at Fitness Syncer.
2020-02-10 8:24 AM
in reply to: alicefoeller

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by alicefoeller You can go ahead and change it to a swim because that's not a mystery error we need to track down. It's just not mapping to the correct endpoint at BT. Our programmer and theirs know how it's supposed to work. They just have to map the data to right column at Fitness Syncer.

Sounds good. Thanks!

2020-02-12 6:41 AM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by jmkizer

Originally posted by alicefoeller You can go ahead and change it to a swim because that's not a mystery error we need to track down. It's just not mapping to the correct endpoint at BT. Our programmer and theirs know how it's supposed to work. They just have to map the data to right column at Fitness Syncer.

Sounds good. Thanks!

Today's swim also came in as the "Sport" activity type rather than the "Swim" activity type. 

Please let me know when it's OK to manually change it to the correct activity type.



2020-02-12 7:14 AM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Today's Gravel Talk involves questions about gearing. I'm sure that the gearing selection for gravel bikes is different than road bikes (and yes, I am aware there are gravel groupsets).  I'm just wondering if I can get away with my road or Cx gearing as I give gravel a while

Cx gearing - 46/36t up front and 11-32t in the back

Road gearing - 50/34 up front and 11-28 (I think) in the back.

I'll be honest, I really don't understand gear ratios.  I just know that the higher the 28 or 32 in the back are the granny gears and that changing to the compact crank on my road bike made me happier.

I'm also thinking about how this will affect my bike purchase. Yes, I am still planning to buy a new road bike. I guess my thoughts at the moment is that I could get a Specialized Roubaix or Trek Domane that will accept larger tires (the Domane goes as large as 38mm) and then, if I get more into gravel, get an gravel wheelset. Anyway, if the gearing totally doesn't work between the the two disciplines, that's idea is off the table. 

P.S. Bike purchase on hold until I resolve my current leg issue.

2020-02-13 6:41 AM
in reply to: cdban66

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Master
6818
50001000500100100100
Englewood, Florida
Subject: RE: Fitness Syncer now active for BT users!

Originally posted by cdban66

I noticed that the incoming activities no longer affect calorie count, as opposed to how it worked last week. Just an observation.

Getting the data in is pretty nice. Getting it in correctly is a whole other story. This ride showed my elapsed time in Strava as my moving time in BT. My calories burned must be calculated using that elapsed time in BT as well, because the 200+ calorie difference seems a bit odd. I would understand a bit of a difference, due to different starting weight numbers and activity levels between the two systems. But a nearly 300 calorie difference is not good. The Strava ride is linked in my log, if you want to see the source info.

2020-02-17 7:13 AM
in reply to: cdban66

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!

Good news!

My swim this morning came is the swim activity type

My strength workouts have been coming is as the strength activity type (rather than as sport > strength)

My virtual rides from The Sufferfest have been coming in the same way that virtual rides from Zwift import.

All of this is with the following configuration: Garmin > FitnessSyncer > BT

My next test will be changing to a Strava > FitnessSyncer > BT configuraiton.

2020-02-17 7:17 AM
in reply to: jmkizer

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Master
8946
50002000100050010010010010025
Raleigh, NC area
Subject: RE: Fitness Syncer now active for BT users!
Ack, I jumped the gum a bit.  The Strength workout times are way off.
 
Saturday imported as 4 hours and 7 minutes when in reality it was 18:14
 
Sunday imported as 1 hour and 55 minute when in reality it was 23:05




(Screen Shot 2020-02-17 at 8.15.30 AM.png)



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