Subject: RE: LBS being unreasonable or is it me?Bet you $5 that indeed they don't really have your size in stock. How profitable is the business? Are they in a credit crunch and need your "deposit" to get a vendor to ship to them? On the way down, businesses lose their lines of credit and manufacturers and vendors pull away shipping product without payment guarantees. If they sell you the one they already own, they don't face laying out even more cash.
If the story IS true that the correct size is downstairs in a box, the shop employee is either a dolt or uneducated that selling you the correct size bike is good for business. Plus, that 30minutes to assemble the one in the box is something they'll need to do at SOME point in time.
Either get the owner to wait on you or find another shop. As another poster put it, that long-term relationship matters quite a bit. Or find yet another bike which you love even more. Edited by pitt83 2008-08-11 2:21 PM
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