bike upload something went wrong message

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BT Development Fixed Bugs » bike upload something went wrong message Rss Feed  
Moderators: alicefoeller Reply
2013-05-28 1:52 PM

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Elite
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Subject: bike upload something went wrong message
tried to upload off garmin for bike today....havent had any issues yet with run but havent done todays run yet here is the message i received


Oops! Something's gone wrong.

Please contact [email protected] and we'll get right on it.

2013-05-29 10:18 PM
in reply to: Jungle Jenn

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Champion
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Subject: RE: bike upload something went wrong message
We are pulling the workout file to see what the issue is.
2013-06-01 12:39 PM
in reply to: Jungle Jenn

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Champion
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Subject: RE: bike upload something went wrong message

The upload failed on BT, Garmin Connect and Training Peaks.  It did work in Garmin Training Center and SportTracks somehow so I'm not sure how they are handling the file different.  I was able to import into Garmin Training Center then export it as a TCX file and then import that in BT with no issues.

So essentially, we are working on it but don't have a lot to go on.

BUT I see the bike from June 1st uploaded correctly.  Right?  

Please keep bothering us on the ones that fail as if we can start seeing a pattern in the files, we may be able to fix the issue.

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BT Development Fixed Bugs » bike upload something went wrong message Rss Feed  
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