General Discussion Triathlon Talk » Send in Forerunner 205 for repair or buy new? Rss Feed  
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2009-06-23 6:37 AM

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Subject: Send in Forerunner 205 for repair or buy new?
I received a Forerunner 205 back in December of 2007 and have used it for just about every run and bike workout.  I had to send it back to Garmin already once because I couldn't hear the audible beeps (for intervals or if I needed to speed up).  Garmin sent me a replacement (free of charge) and the audible beeps went out again a few months afterwards and I had called Garmin to get another RMA.  With a couple of races coming up, I continued using the Forerunner, not really worried about hearing the beeps.

Fast forward to this past week.  I was out for a long bike ride and on the last 2 miles, I noticed that my Forerunner screen is blank.  I know it wasn't the battery because it was just recently recharged.  When I got home, I put the Forerunner on its based, hooked up to my computer to try and download my recent workouts and see if perhaps the battery had just discharged.  The screen on the Forerunner shows "battery charging in progress" but quickly switches to "battery charging complete".  But my computer puts out an error code saying that it doesn't recognize the Forerunner, so I can't pull my recent workouts into my workout logs. 

I tried to do a soft and hard reset, but I can't get anything to show up on the Forerunner, can't even get it to turn on.

I called Garmin's technical support and they say that for $69, I can send it in for repair.  I saw in another thread that some people have sent in their 205's and got 305's in return.   I would love to send in my 205 and get a 305 in return, but that's no guarantee that'll happen.

Seeing that new 305's are selling for $150 at Costco, would this be worth sending in or should I just buy a new one? 

Thanks


2009-06-23 6:48 AM
in reply to: #2236133

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Pro
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Subject: RE: Send in Forerunner 205 for repair or buy new?

Call Garmin and ask if they'll send you a refurbished one once you send in your broken 205

2009-06-23 6:49 AM
in reply to: #2236133

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Subject: RE: Send in Forerunner 205 for repair or buy new?
I'd just buy a new 305 myself. Given how much it gets used, it's worth it. Plus you might spend on the 205 just to have it break again.
2009-06-23 8:40 AM
in reply to: #2236133

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Subject: RE: Send in Forerunner 205 for repair or buy new?
A girl i know sent her 305 in for repairs - paid $90 CAD and they sent her a new 305 instead of actually repairing it.  Pretty cheap for a new one ...

Now, if you're wanting to upgrade then you should just buy but if you think the cheaper replacement option is better then send it back!
2009-06-23 10:11 AM
in reply to: #2236378

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Austin, Texas or Jupiter, Florida
Subject: RE: Send in Forerunner 205 for repair or buy new?
I'm pretty sure that's what the $69 is to cover--the new 305.  I had a similar problem with my 305 and sent it in and got-back a 305 free. 

I vote for sending it in and seeing what comes-back. 

Coincidentally, what did the 205 have? I guess I can look it up, but is it similar to the 305?
2009-06-23 10:52 AM
in reply to: #2236751

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Subject: RE: Send in Forerunner 205 for repair or buy new?
GomesBolt - 2009-06-23 11:11 AM I'm pretty sure that's what the $69 is to cover--the new 305.  I had a similar problem with my 305 and sent it in and got-back a 305 free. 

I vote for sending it in and seeing what comes-back. 

Coincidentally, what did the 205 have? I guess I can look it up, but is it similar to the 305?


It is blue and not red and is ust like the 305 but does not have heart rate monitor capabilities. 


2009-06-23 11:10 AM
in reply to: #2236910

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Austin, Texas or Jupiter, Florida
Subject: RE: Send in Forerunner 205 for repair or buy new?
how much do you want the HRM? I never use it myself.  Just too much data.

Pace, time, distance on the run
Speed, time, distance, cadence on the bike.

Hopefully they send you a 305 for it though.
2009-06-23 11:13 AM
in reply to: #2236133

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Subject: RE: Send in Forerunner 205 for repair or buy new?
I sent in my 205 for repair. I'll see if I get a 305 back, but I doubt it.
2009-06-23 12:05 PM
in reply to: #2236964

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Subject: RE: Send in Forerunner 205 for repair or buy new?
GomesBolt - 2009-06-23 12:10 PM how much do you want the HRM? I never use it myself.  Just too much data.

Pace, time, distance on the run
Speed, time, distance, cadence on the bike.

Hopefully they send you a 305 for it though.


I don't really use a HRM, which is why I opted for the 205 over the 305 when I first purchased it.  But that was before I knew the 305 had some other cool options (cadence, foot pod for treadmill).

I will send in my 205 for repair.  Whatever I get back from Garmin, I am sure I will be happy with.  They have provided me with great customer service in the past and am sure they will provide that again.
2009-06-23 12:21 PM
in reply to: #2237189

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Austin, Texas or Jupiter, Florida
Subject: RE: Send in Forerunner 205 for repair or buy new?
They're really good at cust serv, as long as you can wait on the phone for a while.

I've used 5 different Garmin products for the last 10 years.  They're great.
2009-06-23 12:23 PM
in reply to: #2236133

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Subject: RE: Send in Forerunner 205 for repair or buy new?
I'd go with Costco, great price!!


2009-06-23 12:27 PM
in reply to: #2236133

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Subject: RE: Send in Forerunner 205 for repair or buy new?
What is the turn around on getting it back? I am thinking about sending in my 305 in as battery is fading (only about 3.5 hrs when fully charged) I just don't want to be without it for very long.
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General Discussion Triathlon Talk » Send in Forerunner 205 for repair or buy new? Rss Feed