LBS - Tri Bike Rant
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Regular ![]() ![]() ![]() ![]() ![]() ![]() | ![]() So after a bunch of web research including bike manufacturers' websites, retailer sights and reading all 1,678,949 threads on BT entitled Tri vs. Road Bike, I decided that the best fit for me was a tri bike. I decided to visit 4 LBS's around the city here and have returned to post my frustrations. Some background: This is my first year into tris. I have completed one tri-a-tri and will enter a 'long' sprint in August. I currently ride a department store front suspension mountain bike that weighs about 34 lbs. I was checking out the times for the same tri I will be competing in in August and it became abundantly clear that the level of competition is significanly higher than the tri-a-tri. I noted that my biking time is going to be at the BOP and being competitive, I wasn't very happy. Anyways, out of the 4 bike shops I visited there were only 2 tri bikes in stock, none close to my size. The staff although friendly and willing to help me, had very little tri bike knowledge. Here are some of the responsed to my inquiries: "You shouldn't buy a tri bike as your first road bike" "Tri bikes are uncomfortable so you wont be able to use it for long training rides" "Most serious triathletes train exclusively on road bikes and only use tri bikes for races" "This tri bike is a very popular seller, we just have to add the clip on aero bars for you." To which I responded, "No, that's a road bike." And she replied, "Once the aerobars are on, it's the same thing." "Um no," and I turned around and left. 2 of the stores offered to order a tri bike in the brand/line they carry, as long as I pay in full up front. Yea like I am going to pay in full for them to order a bike that they likely don't have a clue what size I need, let alone the ability to give me a proper fit when it comes in! It looks like I am going to have to go outside of my city to find an LBS that 1) actually knows something about tri bikes, and 2) doesn't feel the need to tell me what I need or want. Are my experiences the norm as far as LBS's go? |
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Champion ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | ![]() "You shouldn't buy a tri bike as your first road bike" "Tri bikes are uncomfortable so you wont be able to use it for long training rides" "Most serious triathletes train exclusively on road bikes and only use tri bikes for races" ============ I swear someone made a post in the last month with them going to a LBS a being told the exact same things! WOW! Have you posted about this before? Or are there more idiots at LBS's than we thought possible? So, you are not alone! |
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Elite ![]() ![]() ![]() ![]() ![]() ![]() | ![]() Here in Phoenix there are a few bike shops that are tri-specific and many that are not. You need to find a bike shop that carries tri gear. You'll know it when you see it. Post on your state-specific training forum. Someone on there will know where you can go. |
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Master ![]() ![]() ![]() ![]() ![]() | ![]() Hey! Go to endurosport in Toronto! They are nice and it's a tri specific shop. I also live by Wheels of Bloor where their service is reputed to be among the friendliest and the best and they have road and tri bike out on the shop floor. Lots and lots of them! I drool in the window often! |
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Slower Than You ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | ![]() KSH - 2009-07-23 1:19 PM Or are there more idiots at LBS's than we thought possible? I would definitely say that this is not the case. A competitive fit for a tri bike is significantly different than that of a road bike. THe geometry is different, the body angles are different, etc. It's more an issue of LBSs not being familiar with what is included in a proper tri fitting. You have to remember that 90% of their customers are recreational cyclists, not competitive athletes. I wouldn't expect my family doctor to know the intricate aspects of spinal surgery, nro would I trust an auto dealer to perfect a race-car setup. That's why we have specialists. Find a shop that specializes in multisport fittings, you'll be much happier. |
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Regular ![]() ![]() ![]() ![]() ![]() ![]() | ![]() This is my first post on this subject but I am glad to see I am not alone. |
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![]() | ![]() Translation in red with italics (sarc font): Triathletes tend to be a little more accepting of the "whatever you have in your garage" mentality. I mean we have Mountain Bike and Clydesdale groups in our races for crying out-loud! At races, the guy with the $7000 tri-bike helps the guy with the $127 Walmart Brand MTB put his stickers on the bike and set-up his transition area. |
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Master![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | ![]() I think this is partially why tri shops are becoming more popular. Do you have any tri shops nearby that you could go to? I think they might be worth a drive even if they are a bit further. |
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Elite ![]() ![]() ![]() ![]() ![]() ![]() ![]() | ![]() KSH - 2009-07-23 1:19 PM Or are there more idiots at LBS's than we thought possible? Find a shop that specializes in multisport fittings, you'll be much happier.and even then you will not get the best advice. why you ask....because i have been to 4 or 5 before purchasing my tt. and heard similar things. |
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Regular ![]() ![]() ![]() ![]() ![]() ![]() | ![]() Heh. Barrie is in Canada. I'll have to change my location to include Canada. |
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Champion ![]() ![]() ![]() ![]() ![]() ![]() ![]() | ![]() Mrdaner - 2009-07-23 12:13 PM (lots of the post deleted) "You shouldn't buy a tri bike as your first road bike" Fair enough, but you probably got your first bike 20, 30, 40 years ago ![]() "Tri bikes are uncomfortable so you wont be able to use it for long training rides" I'll have to remember that. My tri-bike was set up on my trainer all winter and I logged about 1250 miles on it Nov-Mar. "Most serious triathletes train exclusively on road bikes and only use tri bikes for races" I did a fair amount of riding on both the tri bike and my road bike over the last year. I can give you the number for some "serious" local triathletes who only have a tri-bike. "This tri bike is a very popular seller, we just have to add the clip on aero bars for you." To which I responded, "No, that's a road bike." And she replied, "Once the aerobars are on, it's the same thing." "Um no," and I turned around and left. Not the first time I've heard this. 2 of the stores offered to order a tri bike in the brand/line they carry, as long as I pay in full up front. Yea like I am going to pay in full for them to order a bike that they likely don't have a clue what size I need, let alone the ability to give me a proper fit when it comes in! So ask them if you have to buy a bike sight unseen, why shouldn't you order one from the internet and save some $$? It looks like I am going to have to go outside of my city to find an LBS that 1) actually knows something about tri bikes, and 2) doesn't feel the need to tell me what I need or want. Are my experiences the norm as far as LBS's go? Might be worth finding the owner of one of the shops and having a discussion about your experiences. Either he'll try to bring you in as a customer and you'll start developing a positive LBS relationship, or he'll blow you off in which case you are free to move on to the next shop. It is helpful to have *someone* who can help you with service. |
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Extreme Veteran ![]() ![]() ![]() ![]() ![]() ![]() | ![]() bcart1991 - 2009-07-23 1:25 PM You have to remember that 90% of their customers are recreational cyclists, not competitive athletes. I wouldn't expect my family doctor to know the intricate aspects of spinal surgery, nro would I trust an auto dealer to perfect a race-car setup. That's why we have specialists. Find a shop that specializes in multisport fittings, you'll be much happier. I do know a few dealer techs who can setup a race car, but thats my industry so I know the rare few ![]() But your 90% comment is spot on and to expand on it 99% of that 90% don't know what they need. I worked at a bike shop for most of HS and into college, I left in 00 sometime so its been a while since I worked there but I have a feeling not much has changed, maybe a few less people coming in for a "ten speed".. Most people coming in for a mountain bike don't need one and would be better off on some sort of hybrid, even higher percentage of people coming in for a road bike just need a hybrid, 100% of the people coming in for a "10 speed" need a hybrid. Unfortunately that means they are used to constantly having to steer people in another direction. Its not a matter of up selling or pushing what they want to move but most LBS employees do know better than the average customer what they need for a bike. You and everyone here is in the rare group, just like a high end road bike customer, or avid mountain biker that you do know what you want. Unfortunately at the average LBS they just aren't used to this and unfortunately just assume that you are in the group that doesn't since every other person in the store right then is in the tell me what I need group. Again not defending the shop just explaining. The bike shop I worked at I would NEVER go there for anything related to tris, I wouldn't even go there for a good road bike fit or even to buy one (I did but just for the discount ![]() As everyone suggested find a tri specific shop that can help you out. They can fit you better, they have a better chance of having stuff in stock and can offer much better advice. I will stand with the bike shop on the paying up front for the special order. There are probably still a few of the bikes we had on display or frames we had around from when I started at that shop in 1995. None were special order that i know of but stuff to just have on display. They will never sell ever. Say what you wanted retailed for 2000, it would cost them 1200-1400 plus an hour or so for the guy to put it together enough to test ride. You don't take it they now are sitting on 1200+ for 1 year plus before they go crap this is never moving put it on ebay and they sell it for 1300 bucks.. Thats a HUGE chunk to sit on out of your inventory in this economy. What you said about not sure it would fit or you want it just really defends their point. I get your side too though. |
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![]() | ![]() Mrdaner - 2009-07-23 2:11 PM Heh. Barrie is in Canada. I'll have to change my location to include Canada. By the way...I forgot to add. Good for you not giving-in to their pressure and BS assertions. It's your money. But I do recommend a proper fit and it'd be great if you can find someone local to you that can help you out with the fit and maintenance or get Zinn and The Art of Triathlon Bikes http://www.amazon.com/Zinn-Art-Triathlon-Bikes-Aerodynamics/dp/1931382972 I got it two weeks ago, read it here and there and have learned a ton. Warning: if you post your pictures on the bike and ask for advice, you'll be told "the seat is too high." Just so you know. |
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Veteran![]() ![]() ![]() ![]() ![]() | ![]() Yeah when I went to buy first "real" road bike the guy told me that if wasn't going to spend $1500 on a bike then don't bother and he told me I was stupid for not using clippless pedals. inefficient sure but stupid. So I bought my $800 dollar Specialized at the shop across town and love it. |
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Regular ![]() ![]() ![]() ![]() ![]() ![]() | ![]() mrtopher1980 - 2009-07-23 2:17 PM You and everyone here is in the rare group, just like a high end road bike customer, or avid mountain biker that you do know what you want. Unfortunately at the average LBS they just aren't used to this and unfortunately just assume that you are in the group that doesn't since every other person in the store right then is in the tell me what I need group. Again not defending the shop just explaining. I hear you but for me common sense tells me that instead of assuming I'm as clueless as the rest of their customers they should ask, "Do you mind if I ask you a few questions about your riding and why you've decided to look at tri bikes so I can give you valuable service?" mrtopher1980 I will stand with the bike shop on the paying up front for the special order. There are probably still a few of the bikes we had on display or frames we had around from when I started at that shop in 1995. None were special order that i know of but stuff to just have on display. They will never sell ever. Say what you wanted retailed for 2000, it would cost them 1200-1400 plus an hour or so for the guy to put it together enough to test ride. You don't take it they now are sitting on 1200+ for 1 year plus before they go crap this is never moving put it on ebay and they sell it for 1300 bucks.. Thats a HUGE chunk to sit on out of your inventory in this economy. What you said about not sure it would fit or you want it just really defends their point. I get your side too though. I don't mind that they asked me to pay for a bike they wouldn't otherwise stock. It's their shop, they can decide how best to manage inventory. My point was more to the fact that the person helping me thought a tri bike was a road bike with aero bars, how can I trust them to order the right size and give me a good fit. |
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Extreme Veteran![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | ![]() Are my experiences the norm as far as LBS's go? Often. Edited by lrobb 2009-07-23 1:47 PM |
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![]() ![]() | ![]() well im an extreme newb.. but ive been wondering whats the difference between a tri bike and a road bike? i got a walmart road bike but if i get into this i will be getting a new good bike.. and want to know the difference between the two. |
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![]() orlando1119 - 2009-07-24 1:02 AM well im an extreme newb.. but ive been wondering whats the difference between a tri bike and a road bike? i got a walmart road bike but if i get into this i will be getting a new good bike.. and want to know the difference between the two. http://www.bikesportmichigan.com/bikes/difference.shtml http://www.powertri.com/index.asp?PageAction=VIEWCATS&Category=24 http://www.wisegeek.com/what-is-the-difference-between-a-road-bike-... http://pointyhelmetcoaching.com/2009/07/14/the-differences-between-... |
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Champion ![]() ![]() ![]() ![]() ![]() | ![]() wow I am really glad that is not how things are here!!! My LBS was the opposite when I went in 1.5 years ago looking for a TT bike. They have been unbelievably helpful all along! So if you get really stuck, come visit boston!!! we have oodles of great bike stores and multisport stores! ![]() |