Subject: RE: TAN 106 - Full of self imporTANcelisac957 - 2010-05-26 9:52 AM Kido - 2010-05-26 11:45 AM I swear, they must hire the bush league for IT at USAT. There always seems to be bugs...
I'm trying to renew my membership, click on the button to do so, some abbreviated profile screen comes up indicating my intention (step 1), step 2 is paying, but there is no link or button to get to that stage... stupid. Now I have to call or email. I renewed last week with no issues... but last year they had accidentally inputted someone else's information in my account, so that was a mess to deal with. Her phone number was still on my profile when I renewed this year... I don't know what happened. I tried to log on, but I guess I must have forgotten my password, but I was pretty sure what it was.... Then, when I asked for it, and logged on, they made me go through a 10 page information questionare... THEN, when I wanted to renew, it sent me through the SAME questionare I JUST DID... I thought it must be a mistake and kept backing out of it... But when I ploughed through it for the second time, I was able to pay at the very end... |