Seem to have lost my online coach

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2013-07-03 11:21 AM

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Subject: Seem to have lost my online coach
Don't show having online coaching anymore in my profile. No notification, can you help? Was with Coach Jim H.

Thanks.

Tom

2013-07-03 12:22 PM
in reply to: tommy2000

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Subject: RE: Seem to have lost my online coach

The coaching has expired today.  I am not sure if it was ever on autorenewal, but it seems to be off.  You can re-enable it here.

2013-07-03 12:52 PM
in reply to: Ron

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Subject: RE: Seem to have lost my online coach
Hi Ron,

Didn't know it expired, since it was on monthly billing.

Tried to renew coaching, but says I need to pick a gold or silver membership. However, I'm still in good standing with my current gold membership.

Any thoughts?

Thanks.

Tom
2013-07-03 12:59 PM
in reply to: tommy2000

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Subject: RE: Seem to have lost my online coach
Ok, you are back online and it should renew tomorrow on the autorenewal.  Let me know if you lose it again.
2013-07-03 1:04 PM
in reply to: Ron

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Subject: RE: Seem to have lost my online coach
Thanks!
2013-07-04 12:02 AM
in reply to: Ron

New user
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Subject: RE: Seem to have lost my online coach
Yup, lost it again. Was able to get to it earlier, but at 12:00 Central has gone away.

Thanks in advance to checking into it.

Tom

2013-07-04 9:58 AM
in reply to: tommy2000

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Subject: RE: Seem to have lost my online coach

Try checking out with only coaching, it should work now.

You can re-enable it here.  Sorry!

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